Plain-language summary: Galley Desk is a paid tool for AA flight attendants only. Our AI tools provide general information to help you bid and reference your contract, but they are not a substitute for official sources. If you cancel, access ends at the close of your billing period.
By creating an account or using any part of the Galley Desk service (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
You accept these Terms by checking the box when you create your account, or on the acceptance screen in the app when these Terms change. We keep a record of the version you accepted, when, and from what device and IP address.
These Terms constitute a legally binding agreement between you and Galley Desk, operated from Charlotte, North Carolina.
The Service is available exclusively to active American Airlines flight attendants. By creating an account, you represent and warrant that:
We reserve the right to verify eligibility at any time and to terminate accounts that do not meet these requirements.
To access the Service, you must complete a verification process: (1) sign up with a personal email of your choice, (2) receive and enter a one-time code sent to your @aa.com address to confirm active AA employment, and (3) provide your AA employee number for cross-reference against the APFA seniority roster to confirm flight attendant status.
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at hello@galleydesk.com if you suspect unauthorized access to your account.
You may not create an account on behalf of another person or share your account credentials.
The Service is offered as a recurring subscription, billed monthly or yearly depending on the plan you choose. By starting a paid subscription, you authorize Galley Desk to charge your payment method on that schedule until you cancel.
Billing is handled by Stripe. Your subscription renews automatically on the same day each month (or each year on the annual plan). If a payment fails, your subscription may be suspended until payment is resolved. We will notify you by email if a payment fails.
We reserve the right to change subscription pricing. If pricing changes, we will provide at least 30 days notice by email. Continued use of the Service after a price change takes effect constitutes your acceptance of the new price.
You may cancel your subscription at any time through the billing portal available in the app. Cancellation takes effect at the end of your current billing period. You will retain access to the Service until that date.
We do not offer prorated refunds for partial months. If you cancel shortly after being charged, that charge is not refundable, but you will retain access through the end of the period you paid for.
If you believe a charge was made in error, contact us at hello@galleydesk.com within 30 days and we will review the situation.
You agree not to:
Telling a crewmate what a single trip looks like, or sharing your own schedule, is fine. These rules are about bulk copying and automated access.
Violation of these terms may result in immediate account termination without refund.
Galley Desk's analysis, including holdability estimates, cutoffs, award history, rankings, and the Concierge knowledge base, is confidential business information of Galley Desk. It is made available to you only for your own bidding and scheduling. You agree to keep it confidential and not to disclose it in bulk to anyone, during your subscription or after it ends.
Hotel reviews, CrewSpots, photos and anything else you post must be accurate to your own experience. We have zero tolerance for content that is abusive, harassing, hateful, sexual, threatening, unlawful, or that shares anyone's private information (including other crew members' names, schedules or contact details). Every post has a Report option. Reports are reviewed within 24 hours; content that breaks these rules is removed, and members who post it lose access to the Service. You can also hide everything from a member when you report their post.
Our tools analyze historical bid data, contract language, and general scheduling patterns to surface helpful information. However:
Galley Desk is not affiliated with American Airlines or APFA. Use of the Service does not create any employment, union, or advisory relationship.
All content, software, design, and data within the Service, including but not limited to the codebase, AI tooling, bid intelligence data, and UI design, are owned by Galley Desk and protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes during your active subscription period.
You may not copy, reproduce, distribute, or create derivative works based on the Service without our prior written consent.
"Galley Desk" and the Galley Desk logo are trademarks of Galley Desk. American Airlines, AA, and APFA names and marks belong to their respective owners and are used only to describe who the Service is for. Galley Desk is an independent product and is not affiliated with, endorsed by, or sponsored by American Airlines, Inc. or the Association of Professional Flight Attendants.
If you send us ideas or feedback, we may use them without any obligation to you.
Breaking the rules in Section 6 about automated access, reverse engineering, competing use, or bulk sharing would cause Galley Desk harm that money alone cannot fix. In addition to any other remedy, we may seek a court order to stop it, and you agree to pay the reasonable costs, including attorney fees, of enforcing those rules if a court finds you broke them.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. We do not guarantee the accuracy or completeness of any information provided through the Service, including AI-generated content and bid data.
To the maximum extent permitted by applicable law, Galley Desk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of income, arising from your use of or inability to use the Service, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the total amount you paid to us in the 3 months preceding the claim.
We may suspend or terminate your account at any time if we have reason to believe you have violated these Terms, provided false verification information, or are no longer an active AA flight attendant. We will make reasonable efforts to notify you by email before doing so, unless termination is required to protect the security or integrity of the Service.
You may terminate your account at any time by canceling your subscription and contacting us to request account deletion.
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of laws provisions. Any dispute arising from or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in Mecklenburg County, North Carolina.
We may update these Terms from time to time. When we do, we will update the effective date at the top of this page. For material changes, we will either ask you to accept the revised Terms in the app before you continue, or notify subscribers by email at least 14 days before the changes take effect. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.
For questions about these Terms, contact us at:
Galley Desk
Charlotte, North Carolina
hello@galleydesk.com