Plain-language summary: Galley Desk is a paid tool for AA flight attendants only. Our AI tools provide general information to help you bid and reference your contract, but they are not a substitute for official sources. If you cancel, access ends at the close of your billing period.
By creating an account or using any part of the Galley Desk service (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you and Galley Desk, operated from Charlotte, North Carolina.
The Service is available exclusively to active American Airlines flight attendants. By creating an account, you represent and warrant that:
We reserve the right to verify eligibility at any time and to terminate accounts that do not meet these requirements.
To access the Service, you must complete a verification process: (1) sign up with a personal email of your choice, (2) receive and enter a one-time code sent to your @aa.com address to confirm active AA employment, and (3) provide your AA employee number for cross-reference against the APFA seniority roster to confirm flight attendant status.
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at hello@galleydesk.com if you suspect unauthorized access to your account.
You may not create an account on behalf of another person or share your account credentials.
A reduced-rate ($2.99/month) probationary subscription is available at our discretion for flight attendants who qualify. Approval is not guaranteed. Submitting a request does not create a subscription until it is approved and payment is completed.
The Service is offered on a monthly recurring subscription basis. By starting a paid subscription, you authorize Galley Desk to charge your payment method on a monthly basis until you cancel.
Billing is handled by Stripe. Your subscription renews automatically on the same day each month. If a payment fails, your subscription may be suspended until payment is resolved. We will notify you by email if a payment fails.
We reserve the right to change subscription pricing. If pricing changes, we will provide at least 30 days notice by email. Continued use of the Service after a price change takes effect constitutes your acceptance of the new price.
You may cancel your subscription at any time through the billing portal available in the app. Cancellation takes effect at the end of your current billing period. You will retain access to the Service until that date.
We do not offer prorated refunds for partial months. If you cancel shortly after being charged, that charge is not refundable, but you will retain access through the end of the period you paid for.
If you believe a charge was made in error, contact us at hello@galleydesk.com within 30 days and we will review the situation.
You agree not to:
Violation of these terms may result in immediate account termination without refund.
Our tools analyze historical bid data, contract language, and general scheduling patterns to surface helpful information. However:
Galley Desk is not affiliated with American Airlines or APFA. Use of the Service does not create any employment, union, or advisory relationship.
All content, software, design, and data within the Service, including but not limited to the codebase, AI tooling, bid intelligence data, and UI design, are owned by Galley Desk and protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes during your active subscription period.
You may not copy, reproduce, distribute, or create derivative works based on the Service without our prior written consent.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. We do not guarantee the accuracy or completeness of any information provided through the Service, including AI-generated content and bid data.
To the maximum extent permitted by applicable law, Galley Desk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of income, arising from your use of or inability to use the Service, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the total amount you paid to us in the 3 months preceding the claim.
We may suspend or terminate your account at any time if we have reason to believe you have violated these Terms, provided false verification information, or are no longer an active AA flight attendant. We will make reasonable efforts to notify you by email before doing so, unless termination is required to protect the security or integrity of the Service.
You may terminate your account at any time by canceling your subscription and contacting us to request account deletion.
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of laws provisions. Any dispute arising from or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in Mecklenburg County, North Carolina.
We may update these Terms from time to time. When we do, we will update the effective date at the top of this page. For material changes, we will notify subscribers by email at least 14 days before the changes take effect. Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.
For questions about these Terms, contact us at:
Galley Desk
Charlotte, North Carolina
hello@galleydesk.com